Zengage – Power Of Customer Service
Why should you invest in a better customer service experience?
The Internet has amplified the ability for news to travel and instant speed, especially bad news. Many customer service management software providers focus on developing more effective tools to help you stay on top of managing your customer experience and ensuring that your customers are getting good customer service from your staff, all of the time.
The fine folks at Zengage, the Zendesk blog put together a fantastic infographic outlining the importance of customer experience and the impact that it has on getting new customers and keeping your customers happy.